Frequently Asked Questions

How do I Create an Account?

Click on "Sign up" at the top of the website or scroll down and Click "Create an Account". Fill in the form and click "Register". You will be sent to the login page, now enter your email/password and click login. Once you are logged in you will be taken to "My Account". "My Account" page has "Edit Profile" "Post an AD" "My Ads" "Pending Ads" and "Purchase History."

Why choose Pawbe?

We have safeguards in place to protect buyers and sellers. Only US residents can view your phone number.

How do I avoid Scammers?

Spotting Scams: Important!

When dealing with a potential buyer or seller, to ensure that the communication is legitimate and to avoid fraud, please be wary of the following:

1. DO NOT ACCEPT PAYMENT BY MAIL, Western Union, Cashiers Check, or Money Order unless you have spoken with the buyer ON THE PHONE
2. NEVER AGREE TO SHIP unless any payment you have received has fully cleared the bank
3. If they won't talk with you on the phone or meet you In Person, they are likely trying to commit fraud
4. DO NOT ACCEPT PAYMENTS FOR MORE THAN YOUR Dog/Puppy IS SELLING FOR
5. If it sounds too good to be true: It Is.
6. Be wary of sellers that are outside of your area.

If you feel that any communication is suspicious, contact us immediately customerservice@pawbe.com. 

Why does my Ad say I don't want to be contacted?

Your ad may have expired, pending approval, or payment hasn’t been received.

Why wasn't my Ad approved?

We get over 300+ Ad requests a day. We try our best to approve only real ads. Either your Ad was suspicious or there was a location mismatch.

What is your refund policy?

Due to the nature of placing a classified ad online, we do not generally offer refunds on listing fees. Once an ad is posted, the advertisement will immediately gain exposure to our visitors, however, no guarantees are made as to the success of the advertisement.

We adhere to the following policy with respect to requests for refunds of listing fees:

  • We will not provide a refund, for any reason, once the advertisement has been published. Advertisements cancelled prior to publishing will be refunded in full.
  • Due to the type of advertising sold online, no prorated refunds will be made for any ad cancelled following the first publication.
  • Advertising should be checked for errors by the advertiser on the first day of publication. Credit for Publisher’s errors in advertisements will be allowed for the first insertion.
  • No typographical mistakes by the advertiser will be considered for adjustment and no credit is made for errors that do not materially affect the value of the advertisement.
  • No refunds are offered to advertisers who wish to cancel enhancements to an ad posting after the advertisement has been published the first time in print, online or both.
  • Approved refunds for credit card transactions will be made as credits to the account used in the initial transaction.

Publisher reserves the right to edit, classify, reject or cancel any portion or all advertising as determined in the publishers sole discretion.

How do I place a Dog/Puppy Ad?

Click on "Place an Ad" scroll down. You have two options to choose from. "Sell Your Puppies" or "Breeder Directory". Click the one you want to place. Fill out the Form and upload images. Click "Go to Next Step" Now you can upload your videos if you have one.(If you don't have a video that is fine, click "skip". Now is the time to create an account if you haven't already. You will be taken to "My Account" where you can view your account information and Ads.

How do I edit my Ad?

1. Login to your account 
2. Click "My Account" 
3. My Ads->Active Ads>Scroll down to your Ad
4. Click "Edit Ad" 
5. Add images
6. Scroll down Click "Go to Next Step".

I'm not receiving emails from Pawbe?

1). Double-check your email address. Make sure the address on your account is spelled correctly. If you need to make a change, you can update your email address in your account settings. 2). Sign into the email address associated with your account, and check for emails from Pawbe. Be sure to also search for emails from Pawbe in your spam, junk, or bulk mail folders, as well as filters or tabs.

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